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Geschäftsprozesse mit KI

Together, we will take the efficiency of your processes to a new level. To do this, we digitize your workflows and automate complex steps with generative AI.

OUR GOAL

ChatGPT has unleashed a new wave of digitalization. Those who take consistent steps now to “get ahead of the wave” will gain important competitive advantages.

We will help you to use the new technology of generative AI to significantly simplify processes for office staff and free up time for more important tasks.

ADVANTAGES

  • Efficiency gains through intelligent automation with the new large language models (LLMs)
  • Low risk due to iterative approach
  • The software is yours: no vendor lock-in, no license costs
  • GDPR-compliant operation, e.g. in your Microsoft Azure account

What are good examples of process optimization with generative AI?

Example 1: Quotation preparation

Individuelle Kundenanfragen benötigen spezifische Lösungen, wodurch viel Zeit in den Angebotsprozess fließt.

Generative KI kann hier helfen:

  • Zusammenstellen neuer Angebote aus alten Angeboten
  • Automatisierter Abgleich von Kundenspezifikationen und Betriebsmittelvorschriften mit eigenen Standards
  • Übernahme bestehender Kalkulationsmuster
  • Ausfüllen von Angebotsvorlagen auf Basis von Anforderungen und Daten

Example 2: Legal department

Generative AI can help your legal department to master diligent tasks:

  • Check recurring contract documents such as NDAs according to predefined criteria
  • Filling contract templates on the basis of data
  • Version synchronization and proposals for the integration of change requests
  • Preliminary review of long contracts or terms and conditions

Example 3: Research & development

Generative AI can be a great lever for R&D:

  • Support problem analysis with findings from existing research reports
  • Automated evaluation of data
  • Suggestions for further test series or alternative designs
  • Automated documentation or quality inspection

Example 4: Knowledge management

Generative AI can capture and make accessible implicit empirical knowledge in the production environment:

  • Create Standard Operating Procedures (SOPs)
  • Structure and translate content and create process visualizations
  • Synthesize and update checklists and FAQs
  • Answer company-specific questions via chat

Example 5: Customer service

Generative AI can help to scale customer support without compromising on quality:

  • Pre-formulate answers based on a knowledge base
  • Automatically suggest case processing based on previous decisions
  • Convert emails and phone calls into process data and transfer them to other systems
  • Provide sales and field service with information and documents

Example 6: Reporting

Analyzing data and compiling reports takes a lot of time. GenAI can save time here:

  • Automated compilation of reports from heterogeneous data sources
  • Analyzing and interpreting data to create meaningful reports
  • Automated creation of diagrams and visualizations
  • Generate texts and summaries based on the analyzed data

When does generative AI lend itself to process optimization?

It's nothing new that processes can be optimized by painting them up nicely and automating them with workflow software. So where is the potential for artificial intelligence in large language models?

1

Symptom "This really isn't witchcraft!"

Your process has steps that do not require years of expertise. You work with information or data that is available somewhere or can be accessed. You could even teach a smart intern how to do it on their first day with step-by-step instructions.

2

Symptom "We've been through this before!"

An evaluation that has been done in a similar way before; an offer that has been written in a similar way before; a type of document that you constantly check; ordinary documentation; operating instructions that can be derived from CAD data; a request to complete an Excel spreadsheet; an e-mail about a frequently occurring clarification case.

3

Symptom "If the company knew what the company knows..."

A lot of things have been thought through, worked out and decided before. But nobody can get through Hannes' folder structure, I spend longer searching the wiki than asking Meike and I feel as lost in the document management system as I do in the UK's national library.

4

Symptom: "My CTRL+C and CTRL+V keys are already completely worn out..."

All data lives in databases and flows through perfectly networked systems? That would be nice! Our smart intern shines where data is plucked from Excel files, e-mails are searched for information and other unstructured documents have to be transferred to databases.

How to achieve more efficient processes with us

Using a structured approach, we find out where the greatest potential for optimization lies. We take the smallest possible steps in order to learn quickly and ensure an ROI.

Identify use cases

  1. Identify inefficient work steps in processes
  2. Prioritize potential use cases according to benefit and feasibility

Bring problems & solutions together

  1. Understanding the specific problem
  2. Tailoring technical solutions

Implement solution step by step

  1. Testing technical feasibility with proof of concept
  2. Testing under real conditions
  3. Further develop productive solution

Parallel organization support

  1. Involve employees
  2. Supporting the further development of employees
  3. Anchoring the use of AI in the organization

50+ customers already rely on our expertise in the field of generative AI

Since autumn 2023, we have supported over 50 organizations in the introduction of generative AI. The first step for most of them is the use of our ChatGPT alternative for German SMEs. Our pioneering customers are already supplying AI with their corporate knowledge or using generative AI to automate process steps.

BASF SE LogoRed Bull Music Academy LogoAGRAVIS Raiffeisen AG LogoSTRABAG Property and Facility Services GmbHFuchs Gewürze GmbH LogoDeutsche Bahn AG LogoWestfalen AG Logo
„Zweitag has supported our vision right from the start and is an important sparring partner at all times. We value the combination of experience in the enterprise environment, agile startup thinking and impressive implementation speed.“

Marvin Homburg

CEO & Co-Founder Evermood GmbH

We accompany you on the path to process optimization with AI

We are not only techies, but also experienced process consultants. We put together an interdisciplinary team of experts from our 50-strong team.

Christian Peters
CEO
Christoph Schulte
Lead Consultant
Steffen Schildknecht
Engineering Lead

Our customers don't start from scratch. With waiv, we offer a GDPR-compliant ChatGPT alternative for German SMEs.

Our twelve-strong waiv team is developing a platform that is tailored to the workflows and security requirements of German SMEs. Connect your business knowledge and create personal assistants within your own Microsoft client.

Waiv Tool auf einem Laptop